SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Storage web solution (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://storagewebsolution.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (49)
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I loved it, it came in two weeks, I will definitely buy another
Cute and cheap
Excellent Product, am satisfied.
really cute and arrived fast♡︎ i recommend it
does its job! super cute
S very nice, exactly what the picture shows, it served me to decorate my photocards, especially the price is very accessible, I would definitely buy it again!! Thank you
el pedido me ha llegado perfectamente y sin desperfectos. las medidas están bien y sirve para poner muchas cosas de material escolar. llegó dos semanas antes de lo previsto.
very small box
I loved it!
Everything's good
It came super fast, it's smaller than I thought but it's super good
a little flimsy but very nice overall
Very pretty, something small I expected
Smaller than I thought but very cute!
Good goods, but Sooo small.
Good Goods. Shipping fast.
The material is suitable and is very practical to keep things. I don't think it's rough use but for desk I think it's ideal.
super cute :) did take awhile to come tho
They are smaller than I thought but they serve and they stack well, I could finally organize my desk
Color is beautiful and fast shipping
bought all 4 colors and omg they're just so cute!
Aunque te pone las medidas, me engañó un poco. Nada de lo que no te diga la descripción. La verdad que son muy monos, colores pasteles guays. Yo pedí uno de cada color. Me gustaron mucho aunque buscaba algo más grande jejeje
Super cute ! And arrived quickly.
As described, it is very cute perfect for storing small things, the store put gift stickers on the order, took two weeks to arrive
la pensaba mas frande pero igual me gusto, llego en menos de 1 mes a México
The design is really cute and it’s super easy to assemble! It’s smaller than I expected though it can fit many things inside. The shipping was fast!
esta súper padre la cajita, color Hermoso se ve resistente, llegó antes de lo esperado hasta México
It's very nice and small
The goods came quickly enough, without damage. Everything is fine, thanks to the store
Absolutely love it i wanna buy more
I love it!
It's very small, the length makes the size of a pen. But very nice and easy to assemble, I love the color
Perfecto, corresponde exactamente con descripción
I received it but it was broken I don’t even think I can glue it the pieces don’t snap together anymore
Super cute and matches my desk well. It only took about a week and a half to two weeks for it to arrive. I will be using this product to store many things on my desk in the future.
It's super nice. I expected it a little bigger, but what I wanted to use for is worth that size, even if it were wider it would be great. I ship very quickly to the south of Spain, if I'm not mistaken it came to me before a week or at the very moment of fulfilling it. Very satisfied with my purchase, I recommend.
It's the size I expected, perfect to accommodate my binders for two-space photocards, the color is nice and while not very firm material, it doesn't feel fragile or easy to break if treated carefully.
Very cute but smaller than expected
lo ame
smaller than i expected but still super cute
They are super pretty, I highly recommend to buy them, they arrived in about 3 weeks (long before expected), they are in very good condition and coming very well packaged and protected. I'll definitely buy back here. Buy the sky blue and light coffee, the colors are beautiful.
Arrived today and I'm already using, loved
I thought they were bigger, but well, they're cute.
It has arrived in 20 days in Mexico, everything arrived in excellent condition
Cuddly to two's writing is working long data desk unit in a miracle if I'm
They arrived super well, the store is careful with packaging. Ideal for storing small things.
Cute little container to put small things in. May order more for stacking.
Very beautiful. 'Ll more order.
Very nice box, it's small but it's beautiful