We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (49)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
Excellent quality, ugreen always surprising me.
Everything is nice to hold in your hand, neatly packed! I have a MacBook Pro 2019 13.3inch, and it is free to be in the case. Not as thin as expected, but not bulky. Outside the rubber, not very pleasant to the touch, but it's already a trifle of life. In general, the product is worth its money
The quality of the bag is excellent for 5 stars. Soft and dense.
Everything is super!!! Kazakhstan
The quality is excellent!
Excellent quality, I recommend
Thank you, received the goods!!!!=))
Quality sewing, Chic material. Entourage in general.
Very nice stuff.
Very nice and fast shipping.
Delivery for 3 weeks taking into account new year's holidays. Excellent quality. MacBook Air is great. The bag is very soft. I think the laptop is very comfortable there. A small bag is roomy. Excellent fit mouse, power adapter and wire for laptop, as well as USB hub from ugreen.
Excelente produto. Ótimo acabamento e envio foi muito rápido.
Everything is like in the description! Recommend
The quality is excellent! MacBook 13 M1 is placed without problems
Качественный товар. Доставлен курьером. Быстро, не смотря на чёрную пятницу.
Excellent case, the quality of the Ugreen brand is always notable in all its products. Perfect size for my Asus flow x13. The small bag is the ideal size for your charger, mouse and little more. The shipment was very fast to Chile.
The cover is excellent, 13-inch MacBook Air comes in like a glove. The cover has quite thick shockproof walls, and a very nice coating inside, made for soft suede. Therefore, inside the laptop is safe. + a capacious organizer bag, which will fit charging and a wireless mouse.
Not of poor quality, but there is an unpleasant smell.
The parcel went on a month, MacBook and Asus Zephyrus G14 are placed
Very good and nice case
Excellent Product, arrived very fast, high quality. Ugreen always top.
The bag with the cover is good. Shipping fast. Recommend.
In addition to the MacBook, I climbed 2 notebooks on 96 sheets
Great quality and shipping was fast. It is well padded and keeps my mac pro 13 safe
Say that I'm happy-do not say anything.) The best of his business! The cover is quality, without smell really does not absorb moisture. The packaging at the highest level! has reached faster than the specified deadline. Thank you store!
For Huawei 13 is too big.
Thank you. Fast and high quality.
I like everything very much. The cover is worth its money. Mac Beech pro 2020 vlasite as native. Very good protection inside.
Everything is fine
The best of the best
Great case. Approached the Lenovo T14 with a diagonal of 14 ''.
The cover is excellent, delivery for 2 weeks in Lo. About the outer material is controversial, MB in time will be spools, check the time and complement. Cover tight, inside soft lining
Excellent bag, soft and very high quality. Advise.
Estou satisfeito, corresponde com a descrição, excelente qualidade.
Perfectly approached the Asus Vivo Book 13, packing, delivery is all on top. I got to Ukraine in 3 weeks, for ukrmail
Soft, dense, I think that the laptop will be under full protection. Does not smell, very nice materials outside and inside.
The cover is good, Pts dense, outside as if rubberized, shorter than the poppy will be in good protection during transportation. Also accidentally ordered the wrong address, the courier of Russian Post called, I explained the situation, and TC change the address can not be under international orders, he asked his colleague to deliver me an order (although could just send back to China)
Wonderful paste! Loved
Very good quality
As always, everything is super. Recommend!
Very pleasant to the touch material, quality zipper. HP x360 13 "fit with stock
Still as in the description.
All is well.