SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Storage web solution (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://storagewebsolution.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (37)
5 Stars (37) |
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1 Star (0) |
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Corresponds to the description. Excellent quality. Velcro is attached deliberately. The store put another spare Velcro. Organizer weighs a few days. Let's see what happens next. It is very convenient to use it. Thank you very much to the seller. Recommend.
Quality goods, delivery within two weeks to the Moscow region
Got the order. Cool thing, very comfortable. I'm happy, I'll order myself.
super
Cool organizer, delivered quickly, everything is whole. With the store did not communicate
Organizer cool! I do not know where to stick, I will not hurry, I will find a convenient place for such beauty! I of course have a expensive set for spices, as I ordered after raising the dollar.
Delivery 17 days to Khabarovsk, corresponds to the description, thanks to the store! Put 3. tea spoons.
The quality is excellent, thank you very much!!
Fantastic, super, ausgezeichnet, wunderbar, very good, super, great goods
Advise Packed qualitatively The capacity is tightly held in its block as Bud then back sits them Capacity is good In an expensive kitchen does not look like a cheap, but very cool Seller also advise I was very pleased
Excellent quality. Delivery to the Post Office 5. it came in a couple of days.
Thank you! I liked the shelf. It is made of durable, high-quality plastic. Hang, hold tight.
Very good quality organizer, I'm happy, I wanted to order more, but it cost a lot.
It came quickly 8 days to Prokopyevsk to the wall froze quickly, looks beautiful
Great unit, well made, good seals on jars, fast delivery to UK.
The store sent quickly, packed perfectly, everything is complete. Very beautiful and stylish organizer!
с продавцом не общалась, меньше чем ожидала
Excellent shelves, light. Glued to the wall deliberately. When I decided to roll in a minute, I gave the sticker along with a piece of kitchen apron. In the kit there are small spoons for spices look on the wall perfectly
A cool organizer, neat, strong, at first sight, let's see how it will behave in use, came quite quickly, packed in a native box, I recommend a box.
Really lovely spice rack, made from very high quality materials. looks much more expensive than it is, brilliant value for money. Product was packed perfectly and arrived with no damage. delivery only took just over 2 weeks to the UK. I will add some pictures once I've put the spice rack up in my kitchen.
Cool thing, the order in the kitchen has become more. I came quickly, there was no need to communicate with the store.
Product complies with the description. Well packed. Fast shipping. Recommend
I like it very much! The order came in 9 days, delivered by courier, everything is perfectly packed, the plastic is strong, no smells. This is the second shelf, for a friend, I have been using my own for six months, no complaints. Thank you to the store, I recommend!!!
Small. Not a very comfortable spoon. In general, a good option. Close tightly.
It came quickly, the quality is OK, I advise the store
The quality of the goods in this store is super! Of course not cheap, but worth your money. Recommend!
доставка быстрая. товар качественный
Great product
I am very happy with the goods, thank you very much. Delivered very quickly (not even expected), everything is perfectly packed
Got a set for spices. Order came mega quickly!!! 20.11 ordered, and 24.11 was already at the point of issue! Say that I'm happy, do not say anything. I'm totally delighted!!! Everything is neatly packed (a box in a box). It's whole. In the kit there are 3 small spoons (for each jar). To the set there are 2 large Velcro. It is possible to put on the shelf, and if desired, glue on the wall. I ordered my mother, but now I will definitely order more myself! Seller recommend! Everything is super! Thank you!☺
The shelf is super! Very stylish things make ecoco, although plastic. Each container has its own spoon, which is conveniently fixed inside the container. It is easy and simple to glue. Recommend!
Everything is fine! It came in 2 weeks in the Omsk region.
Convenient jars are attached without nails are not hooks on Velcro they are included even spare
Very convenient and everything superfluous removed from the table, came the parcel quickly, everything is whole, brought the courier.
Not a bad thing. I liked it.
Very good for cooking and having access to salt sugar and Maizena
All as described convenient, looks good and does not take up much space