We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (25)
4 Stars (6)
3 Stars (0)
2 Stars (0)
1 Star (0)
Thank you for help! It's amazing!
even better than i expected!
I received my purchase in 2 weeks and I couldn't be gladder! It appeared definitely well made. I had never seen something like this prior to that day. I'm so fortunate I got it though, because it is superb! Now this is no doubt my beloved thing and matchless marvel that I have had from ordering in internet stores. If I could rank this good better than 5 stars, I would. I'm sure I'll continue to approve it.
Good set. Two layers fabric, good zipper
Quality sewing, everything is fastened and unfastened.
Free shipping is everything. I'm glad I didn't have to pay extra. Thanks to the store for this !
It was awesome to get online on such favorable terms
Excellent covers, I take the second time. Waterproof. Recommend. Delivery-5 days from Moscow to Postamat.
is cool. you won't be disappointed!
i guess it's the cheapest price for i've ever seen. good job!
The parcel came late. Our mail's wine. The quality is excellent. Thank you to the store for a set of travel bags. Can order. You won't.
I looked through all the reviews before ordering, so I'm extremely happy with the purchase
Супер! Недорого, качественно, мне пришел заказ в течение 2 недель) рекомендую
Fast shipping. Good qulity. Everything corresponds to the picture.
I've always wondered here can I buy ! thanks to this store!
I was worried about safety of free delivery, but arrived in really excellent condition and in time. Thanks a lot!
just received my product and i'm like dying) it is perfect!
Quality of is OK! Thank you very much!
If you have kids this is best to travel
Bags were as derailed in the description. Fair quality for the price.
arrived pretty fast! quality amazing!
With a discount, is a great offer. Loved the seller attitude!
Awesome quality! I was just shocked. Very comfortable bags, they were enough for 2 suitcases, I think to buy more. Definitely recommend, roomy and organize chaos in the suitcase. We move from country to country and very important organization of things, nothing is lost, easy to get and store in the future. Fully correspond to the description. Come to ekb quickly
Quality set. No complaints. All as in the description
Very accurate, fast shipping, commendeth four key Thank you very much
Perfect just like picture. Quick delivery. Very happy
Super quality matches the picture
Bags class, the fabric is rough, as I like, not the synthetic, which is slightly covered and dissolved, delivery fast DPD to the apartment, corresponds to the photo, so I do