SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Storage web solution (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://storagewebsolution.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A***v

26 Jan 2023

Great backpack. It's like I need it. Producer recommend

S***v

25 Jan 2023

Good backpack, comfortable. Sent fast.

A***j

Хорошее качество пошива, под нагрузкой ещё не проверял, запаха нет. Аккуратный, кажется что маленький, много кармашков и отделов, удобно. Отслеживался весь путь. Рекомендую!!!!

Good quality of tailoring, under load has not yet checked, there is no smell. Neat, it seems that small, many pockets and departments, convenient. Tracked all the way. Recommend!!!!

N***j

Рюкзак хороший. Ноутбук 15,6 влез в притык, но нормально. Основное отделение очень вместительное. Рюкзак был упакован в зиплок пакет, что очень приятное впечатление оставляет. Нитки не торчат, выглядит очень хорошо. Доставили на следующий день обещанного срока, что не критично. С продавцом не общалась Если, как и мне, нужно что-то для ноута и вместительное, то берите.

I***a

24 Jan 2023

Рюкзак хороший, аккуратно сшит. Пришёл вовремя. Рекомендую.

C***g

23 Jan 2023

Good quality but the color is a little different of the one in the app

L***a

The parcel came quickly. Backpack in quality like norms. Cloth is dense. Beautiful color.

E***r

Fast shipping. The backpack is as described. Just what I wanted. Very complete and with several pockets inside.

I***t

The picture looks decent, but for the plane, the road is normal, thanks for the speed!

Good backpack. Recommend, but can get below 100 Dick about 20 percent below what I paid.

P***o

In the photo you don't see the color but it's blue like the one in the picture, even if it looks gray. The backpack is large, with many compartments. Good seams. Very happy with the purchase.

Y***y

22 Jan 2023

괜찮아요~~.좋아요~~~

B***l

Fast delivery, bag conform to the picture, seems solid

A***r

21 Jan 2023

Arrived early and looks exactly like the picture! Sturdy and well made!

D***r

Received last week, it's beautiful. It's for my son-in-law. Thank you. Happy holidays.❤️

S***n

Note that the material of the backpack is very thin.

M***v

A grade

K***a

Долго отправлял заказ, больше месяца шел, открыла посылку упаковка заказа разорвана, кто это сделал? Рюкзак был грязный и затертый! Я очень не довольна заказом, больше не буду у вас ничего заказывать! Трекер плохо отслеживался, я очень расстроена! Не приятно получать такую посылку (( Замок наверху сверху был затерт, была грязная полоса, я вытирала салфеткой, все равно осталось!

M***r

20 Jan 2023

Very well received meets my expectations very good quality Price good store I recommend thank you very much

In appearance cool, presentable, the fabric is pleasant and the color is interesting, a lot of pockets that is very convenient, the store's gift put for it thanks, I recommend to recommend

D***a

An excellent backpack, does not stink, the straps are long, on my wide back itself. Locks metal zipper plastic, but like strong. 2 comfortable handles on top. Took with a coupon for 11 bucks-better not.

J***a

Bag with good finish, good partition. A good buy. Fit, loose, a computer 15.6''

J***n

16 Jan 2023

Рюкзаком доволен очень. Довольно вместительный. Смотрится стильно. Особо порадовало удобство отсеков и большое колличество карманов. Единственный минус, это сложно определить качество и прочность материала. Но за такие деньги, огонь!!!

F***r

Well received it is not too rigid

O***f

The backpack corresponds to the description, many compartments, light, convenient. Delivered in 14 days, the quality is good, I recommend the store.

The backpack is very pleased. Pretty roomy. It looks stylish. Especially pleased with the convenience of compartments and large pockets of pockets. The only negative, it is difficult to determine the quality and strength of the material. But for such money, fire!

Д***в

Nice backpack. I thought it would be thin, flimsy material, but no, the material is dense and the inside is not just a glue, but the partition is thick. Many pockets for all sorts of small things. According to the size of the norms, like a regular Standard Medium Backpack, quite roomy, textbooks for 7-8 lessons in the school will enter.

M***o

15 Jan 2023

Очень хорошо и красиво, хорошо подходит для всех внутри. Рекомендуем вам хорошо держать вещи.

Customer

Excelente. Bem espaçosa e bonita. De acordo com a descrição do vendedor.

Very good and beautiful, well space to fit all inside. Recommend so far seem to hold things well.

S***N

Product conforms to the description. I'm pleased with you. Different pockets, very practical.

14 Jan 2023

Like a norm, a simple city backpack, a laptop got in with a whistle, a lot of room left. Inside the pocket without a zipper, only outside.

J***I

13 Jan 2023

Very satisfied with this bag the finishes are good the canvas is correct only the zips may lack a little quality but paying attention it should go. Full of storage is very practical and the size of the bag is perfect

R***s

Exceeded my expectations, I loved! Arrived in 15 days in sp.

A***l

Achei que fosse maior, porém, gostei dela, coube tudo certinho e eu não senti aquele peso que as outras mochilas trazem. O envio da China até o Brasil foi rápido, agora dentro do Brasil, demorou um pouco. parabéns!

G***z

Mayor very spacious, loved

The backpack is very comfortable, with several compartments as I wanted and a material that looks very tough. The price paid and the benefits that she has, hardly see any competitor to height

A***a

Thank you! Brought quickly! Threads do not stick out, made neatly. Inside the backpack found a gift from the store-a comb! Thank you!