SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Storage web solution (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://storagewebsolution.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

W***k

10 Nov 2024

Workmanship high level, Locks very good, fabric very comfortable, all comply with the description, Recommend salesman

E***a

I have a little more, my husband will give, and so a good backpack. Thank you.

M***z

9 Nov 2024

Exellent as in description, quality material, durable seams without ends or loose threads, recommended

Y***v

Excellent, quality goods. Many pockets, good locks, comfortable handle, there is a wire for charging gadgets. To buy I recommend!!!

D***o

Excellent backpack, good quality. Delivery is very fast, thank you to the store!

M***n

The goods came quickly in 2 weeks in the Primorsky territory. The bag is good and voluminous, took 20 liters.

C***r

8 Nov 2024

For a long time I always evaluate everything before buying and the choice fell on this product. I didn't. In the ratio of price/quality is best without doubt. As I understand something-believe me. The material is excellent-waterproof, dense and keeps the shape even empty, not hanging like a bag. Inside and outside is made absolutely without jambs-the seams are even, not a single sticking thread. The only thing is the carabiner at the strap of plastic-although the zippers are good and the rest of the accessories are metal. Roomy for the city, training, take everything you need to work. I recommend-not my first bag.

Y***n

Excellent quality! Super fast delivery. in the first compartment (from the back) climb quietly smartphone (so it will not freeze in winter) then power bank and everything that should not freeze. Then the compartment for lunch.) Then a compartment for survivors)) and external I use for base objects) there is another place for a small thermos, and in the summer a bottle of water)

Customer

Delivery 3 weeks to Russian Post. The product fully corresponds to the photo and description. Folder format A 4 is included. Thank you store.

1***r

Backpack looks like a bomb. How strong and NY I will complement. And so clear.

N***z

7 Nov 2024

I loved the backpack too much. This beautiful one: 3. I ordered size 19 "enter a notebook perfectly but a laptop is already very big. Only the parcel is pesima, it appeared as delivered and a week I arrive, after making me believe it was stolen

V***v

Convenient, beautiful, roomy and practical. I'm happy, I recommend definitely)

S***y

The goods will take place, everything is as in the description! Also Ali gave a discount! Super fast delivery (less than a week went on) from the capital 700 km.! Yes, if anyone is interested for children take 17, and adults are better than 19 inches size! Seller recommend!