SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Storage web solution (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://storagewebsolution.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

H***h

28 May 2023

Very nice box, miniature, but for my everyday jewelry is quite enough. Those who wear rarely lie separately. Cool that on the lock, nothing will fall out, very compact and roomy. Shipping to new mail 2,5 weeks. Purchase is satisfied, thank you to the store!

Customer

I love it. It's so cute and I can easily find my earrings

N***r

quality is good, it arrived in the right time. it's just so small :) you can't poot thick rings in it just small ones. anyways I'm satisfied with it.

C***r

27 May 2023

Very cute and I delay little time to arrive

S***a

Very beautiful thing. I ordered a gift for a girl. I liked it very much

K***z

Perfect size for travel. That's why I bought it and everything super

I***a

Чуть меньше заявленного размера, но от этого не менее чудесный органайзер. Удобный, компактный, всё, что мне нужно, влезло.

26 May 2023

Arrived long before the set date

N***a

great jewelry box! definitely recommend was delvered in 1,5 month

C***i

Very nice the color, I arrive in good condition the closure, everything It's very practical to take him on a trip. It's tiny.

R***r

Shop and store recommend good product fast delivery

V***a

25 May 2023

The parcel reached the Rostov region for a month. Description corresponds, as in the picture of the store. There are minor deviations in millimeters to the smaller side. It's not critical to me. Very convenient for storing precious kits. Later I will order another one in a different color for trips under jewelry. Thank you.

L***a

The shipping of the jewelry box arrived very fast in Chile, it is of good quality for the price it has. Several jewelry falls without any problem. Its size is ideal for carrying it in a travel wallet for example. The only problem is that the color is not as white if it is not color more like cream white, as it has a slightly more yellow tonality. I like it a lot anyway, I recommend the store.

Заказала 16.11.,когда началась распродажа, получила 02.12.(Москва).Шкатулка понравилась, не каких нареканий нет. В начале при открытии присутствовал неприятный запах, но к вечеру всё выветрилось.Шкатулку брала розового цвета на подарок маленькой девочке, а теперь подумываю взять такую же себе,но в другом цвете. Очень удобная при путешествиях и поездках.

A***a

Very high quality, very beautiful casket. Only if the jewelry is not much. And I really liked the beige color.

R***g

It's a photo. Svidka reviews. The castle is out of line.

24 May 2023

Same as the picture! Arrived in confirmed time

S***s

22 May 2023

Just like in the picture satisfied very

21 May 2023

The product is identical to descriptions and shipping is really fast.

Z***e

20 May 2023

small but cute . good quality

L***r

Really small but it’s awesome. Good quality

M***.

Excellent quality, a very nice product and with excellent finishes. I arrive in Mexico in 20 days. I completely recommend it.

L***M

Very nice same as the picture arrived in good condition well packed fast and safe shipping

Arrived super fast 2 weeks or less, the material is sticker, very cute

M***m

Very neat, cute and very small) purchase is happy, thank you!

Chic casket for your money. Small, a little less than I expected, but still quite roomy. I really liked it, it looks good, it's convenient to take it with me on trips. The store recommend, sent quickly, no questions.⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;

S***r

19 May 2023

Very nice but it's slightly small

U***r

The order came 10 days later than the specified period, but everything is complete. Thank you. Personally, I do not have one more compartment for rings and earrings in the box, I will try such separators as the right to do it yourself. All that is stored in the cells on the left when transporting and turning the box is mixed and does not remain in place, but in general, everything corresponds to the store's photo.

K***R

A bit lighter material than more expensive boxes but still worth the price. Came in good condition and looks beautiful.

M***y

Garniy, I recommend. Чудовand the reception and the security

18 May 2023

It's a very nice jeweler, fit all my things perfectly

J***.

polecam. bardzo fajny podrózny organizer na biżuterię. nie mam jej zbyt wiele więc organizer służy mi nie tylko na wyjazd ale także na codzien. dość pojemny, wykonanie okej. nie mam większych zastrzeżeń. fajna rzecz

O***a

Thank you for the casket! The parcel came quickly. Inside and outside is very beautiful, shade of ivory. I recommend this store!

17 May 2023

Pretty jewelry box, but quality is not perfect, feels thin

J***a

It's just like in the picture, it's a little bigger than I imagined, but it seems to me the right size. It's very beautiful and practical, I recommend it :)