SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Storage web solution (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://storagewebsolution.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

M***m

9 Jan 2025

Quality as always super

F***a

noproblems with the order, everything is fine

A***s

Good quality, fully reccomended

N***P

8 Jan 2025

It works, shipping was around 3 weeks

Customer

Very good product

I***r

The description of the goods is true. The quality of the performance is average, although everything is neat. The sticky part is quite weak and does not hold very well on the holder itself. How long will last in operation is not clear. It's been over a month. They did not communicate with the store.

A***a

super good and thanks for free shipping.

O***r

probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores

L***a

amazing quality, will be ordering more! Thank you!

D***d

New has an astonishing quality. I've checked ot alread :-)

A***c

Ugreen as always on top!!!!! And goods quality and packing quality, and quality and delivery speed!!! I recommend it to everyone!!!! Great store!

A***n

it's a good price for , so i will keep ordering from the store

N***v

As always at the highest level.

M***v

The quality is super, nice material, keeps the wires perfectly, very comfortable piece

R***v

Quality wire holders, as well as all ugreen products. Recommend.

Thank you. Everything is fine. Very happy.

7 Jan 2025

Looks nice, thank you.

I***h

The goods correspond to the description, came quickly. Seller can be trusted thank you very much

C*****s

Una gran tienda con unos precios increíbles, me encanta el diseño. Un gran acierto encontrarme con esta joya. Y sin gastos de envío!!!!!

P***v

Ugreen in its repertoire-quality goods, fast shipment and delivery. Nice to deal with such company!

M***n

liked the design. totally cool!

R***s

great product as always... Ugreen is a reliable and amazing brand!

N***t

качество бомба

K***v

Excellent.

Доехал быстро. Давно мучился от валяющихся под столом проводов. Липучка держит всё крепко. На ощупь очень приятный. Продавца к покупке рекомендую

I***v

To the touch, the quality of the material is pleasant, but the dimensions of the holes were expected, which will be more.

D***i

Good organizer for cables. I recommend!

K***y

Great mount. Very pleasant for the SoftTouch coating. Cables keep well. Insert and pull-there are no problems. Glued on 3 m. In short, not bad. I recommend to everyone who wants to optimize the order among the cables used.

Corresponds to the description, I liked the product, attached a cable tie

V***k

To Belarus to the place of receipt in 27 days. Everything came intact. Organizer for cable quality, easy to install and easy to operate. Goods are quality. The order is satisfied. To store Thank you. :)

Received and thanks store. Recommend

A***v

6 Jan 2025

A good and convenient thing.

L***l

Product as the announcement. Features excellent quality. Recommend the product and the store. I am very satisfied.

Very satisfied! good glue and rubberized surface

Goods as always excellent quality

S***m

Good organizer! But do not finish all the thickness fits, you hold perfectly, figs tear off.

M***s

Excellent Product ugreen. Incidentally, buy safe any product brand.

J***r

good quality, item as described

I arrive before the estimated date is exactly what is mentioned in the description I haven't tried them yet but they look good

D***c

good

L***o

Качественный и удобный держатель, мне понравился, доставка быстрая, продавца рекомендую.

D***r

5 Jan 2025

I recommend the goods and the store. The product fully corresponds to the description! The goods came 19 days before Tyumen. Track tracked. The seller very well packed everything, in a branded package. The goods came in a presentable white box of dense cardboard. Inside is a matte white package with plastic blister and letter. Organizer is made of dense silicone with soft-touch coating, very pleasant to the touch. As you take in your hands, so immediately feel the quality of workmanship. Organizer is moderately flexible, on the back side 3m Velcro. Wires sit tightly, but you can pull out as needed. We'll put the order in the wires on the desktop. The thing is necessary, the goods are quality.